FAQ

Welcome our FAQ section, where you’ll discover an abundance of sought-after information. Rest assured, we’re here to assist you and provide the utmost satisfaction.

Vendor
Customer

General questions

At Chariots, we are on a mission to drive more revenue for luxury car rental agencies  By simplifying the booking management experience, we elevate the entire process to new heights of convenience and elegance. From our seamless onboarding experience to our dedicated support team, we ensure that every agency feels truly special, you aren’t a customer you are a partner with us. We provide comprehensive training resources and round-the-clock assistance, equipping rental agencies with everything they need to deliver an unparalleled luxury service. With our user-friendly platform, we strive to transform the world of luxury car hire, making it effortless for both agencies and customers alike. 

By partnering with Chariots, you open up a realm of unparalleled convenience. With us, expect more revenue, less headaches and more time focused on what you do best…. delivering amazing experiences

We are dedicated to bolstering your success and equipping you with an array of tools to elevate your luxury car rental service. From alluring lead magnets to collaborative PR ventures, our aim is to empower you to thrive in the industry. Your triumph is our utmost priority, and we are fully committed to assisting you in unlocking new heights in this prestigious realm.

At Chariots, our unwavering commitment to bringing the finest, most profitable audiences to our platform transcends the impeccable vehicle quality alone. We go the extra mile to continually amplify the conversion rate for our partners, sparing them from any heavy lifting. Sit back, unwind, and entrust us to handle the entire sales process effortlessly, thanks to our seamless system. Our devotion lies in making your business as efficient as possible by ensuring that only truly exceptional customers book your vehicles.

Chariots was created in the best part of Australia, The magnificent Gold Coast.  With its pristine beaches, world-class shopping, and pulsating nightlife, this destination casts a spell that’s hard to resist. 

Our platform is Australia wide and services all states within Australia

Becoming a Vendor & Being Listed

Chariots, a first of it’s kind platform in Australia, has been inundated with an extraordinary response from applicants. We are absolutely thrilled to witness the immense interest and engagement it has garnered. As a result, we are diligently evaluating vendor applications on an ongoing basis. Please bear in mind that due to the overwhelming volume of applications, some may be waitlisted. However, we assure you that every single application will receive a comprehensive review within 1-2 weeks. We deeply appreciate your patience and eagerly anticipate the opportunity to connect with each and every one of you in the near future!

The onboarding experience for our platform may vary based on the number of vehicles you’re registering. However, we’re dedicated to making the process seamless by providing top-notch in-house videography and photography services. This guarantees extraordinary and attention-grabbing imagery and content for our platform. As for the back-end setup, it’s as effortless as becoming a registered vendor. Indulge in an exceptional journey with us!

To join the prestigious Chariots marketplace, there are certain requirements that must be met. First and foremost, we’ll need your ABN (Australian Business Number) for verification. Additionally, your fleet should consist of vehicles that exude a level of elegance and sophistication. Moreover, it’s vital to be friendly and fluent in the universal language of English (EN-US) to ensure flawless communication and service delivery. 

In light of the existing risks, we have chosen to exclusively collaborate with esteemed luxury car rental agencies. This decision stems from the high likelihood of ensuring exceptional bookings in this coveted segment. Nevertheless, if you’re a new agency venturing into this realm, we extend a warm invitation to showcase your services with us and embark on a mutually beneficial growth journey. We firmly believe in fostering support and creating opportunities for collective success. Let’s join forces and embark on this remarkable voyage together!

After careful review and approval, your exquisite vehicles will grace the coveted “Vehicles” tab on our website. It is here that discerning customers can find their dream vehicle effortlessly. We encourage you to indulge in our luxurious packages, as they often capture the attention of esteemed wedding planners and event organizers. 

General questions

We pride ourselves on offering only the most sought-after luxury and exotic vehicles. Our cars not only represent the pinnacle of their class, but also embody a coveted lifestyle. The exclusivity and refinement of our vehicles set us apart from other chauffer platforms. Each vehicle in our meticulously curated selection makes a statement on the road. We prioritize uncompromising quality, ensuring that you will be whisked away in nothing short of sheer elegance. 

Embarking on your luxury adventure is as simple as selecting your dream car, specifying your desired dates, and clicking ‘Book’. Once payment is confirmed. Our intuitive platform makes it easy to secure your chariot of choice, whether that’s a sleek Lamborghini or a timeless Rolls-Royce.

Chariots is built by enthusiasts for enthusiasts. Our collection is a symphony of speed and style. From the roar of a Ferrari engine to the subtle purr of a Bentley, we offer an extensive array of opulent chauffer experiences. 

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